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Northallerton Osteopaths Osteopathy & multi-disciplinary healthcare clinic

Practitioners. Jo Navy New

Joanna Waterworth BSc Ost, PGCACE, FSCCO, Dip Paed Ost


Jo graduated from the British School of Osteopathy in 1993 & worked as an associate for one year before establishing her own practice in Northallerton in 1994.

As the practice expanded, she re-located her osteopathic practice to Croft House in 1999 and in doing so introduced other therapies and established Northallertons first multi-disciplinary complementary healthcare clinic. In 2017 Jo and Ross formed a business partnership and moved the practice to Hale House in order to expand the practice further.

In 2003, she enrolled on the Sutherland Cranial College's Pathway for learning, and in 2010, completed the pathway to become a fellow of the college (FSCCO), one of a handful of osteopaths in the North East to hold this qualification. She has a special interest in Paediatric Osteopathy (treatment of babies and children). More recently, she was invited onto the faculty for the Sutherland Cranial College of Osteopathy to develop and deliver their post-graduate Paediatric Osteopathy Diploma. She was awarded the Diploma in 2016

Jo was a senior lecturer at Leeds Beckett University on the Master of Osteopathy degree course for 9 years. Her academic interests include Osteopathic Management and Diagnosis; Critical Evaluation and Reflective Practice. She has lectured at international conferences. She is currently undergoing a four year tenure as an external examiner for the European School of Osteopathy.

Jo also works at our sister clinic Easingwold Osteopaths on Monday afternoons and Friday's.

Appointments are available with Jo on Mondays and Thursdays.

“If it wasn't for the wonderful Jo at Northallerton Osteopaths, I wouldn't be able to function in my day to day life following an accident with my horse. I would recommend Northallerton Osteopaths and not only just Jo but all the staff to anyone, any day. Everyone is wonderful, kind and welcoming and guaranteed to help you when you have them aches and pains.”
Miss S Dodds, Thirsk

Practitioners. Ross Navy

Ross Gemmell MOst


Ross graduated in 2015 from Leeds Beckett University. On graduation, he was awarded the Deans Prize for Osteopathic Excellence.

Ross first discovered Osteopathy at 16 years of age as a result of an an incident whilst playing football, which left him suffering from low back pain & sciatica. Over the course of 8 months he sought advice from various health care professionals with no improvement, before finally visiting his local Osteopath in Selby where he finally got some pain relief along with a diagnosis for his condition. Ross was extremely impressed at his Osteopath's understanding of the body and how he was able to relieve him of his pain just through hands-on manipulation. So much so, that on Ross' first session with his Osteopath he began questioning what you need to do in order to become an Osteopath, and with a little guidance from him Ross went on to apply for his Osteopathy degree at 18 and has never looked back since.

In order to continue his professional development, he has completed further training in Kinesio-Taping, Dry Needling and Cranial Osteopathy. He has a keen interest in Osteopathic sports care and rehabilitation but likes to treat a wide range of conditions and injuries seeing patients of all ages. He spent two seasons as head of the medical team at a semi-professional football team in West Yorkshire, but left to focus more on his private practice work.

After 2 years at Croft House Clinic, Ross and Jo went into business together in order to move premises to Hale House in 2017 and expand the business. In April 2019 Ross was made a partner at Northallerton Osteopaths. This year (2022), saw Ross become a partner at our sister clinic Easingwold Osteopaths where he practices from on Thursdays.

Appointments are available with Ross on Mondays, Wednesdays and Fridays.
Appointments available at Easingwold Osteopaths on Thursdays

“I cannot recommend Ross and the team enough. I have been seeing Ross for treatment since Spring 2019 for a significant back injury and sciatica and I would never think about going anywhere else. His friendly and enthusiastic approach helps me to feel relaxed and confident in his care. The advice Ross has provided has been of paramount importance to me and my recovery”
Miss N Burgham, Darlington

Practitioners. Di Navy New

Diana Pitt DO MSc, PGCAP, FHEA


Diana graduated from the European School of Osteopathy in 1988.
She worked in full time practice in Kent before combining that with tutoring student osteopaths in a busy teaching clinic.
Diana went on to establish her own multidisciplinary practice in Kent working alongside other healthcare professionals as well as in a GP clinic and with the NHS in London.

In 2012 Diana sold her practice in Kent and relocated to Yorkshire to work full time as a Senior Lecturer on the Osteopathy course at Leeds Beckett University, this is where she met Jo and Ross.
Following the decision by the University to close the course, Diana has moved back into full time practice and now practices from Northallerton Osteopaths and York Natural Health.

Her experience centres on helping adults and older adults with low-back, neck and mid-back aches and pains, also any pains in their muscles and joints in any part of the body. She is particularly interested in problems associated with working and ageing, but she also has experience in treating the discomforts of pregnancy.
She combines traditional hands-on osteopathy with more recent evidence informed exercise, rehabilitation and lifestyle advice. Diana is very happy to have a free informal chat on the telephone with you if you are unsure whether osteopathy might help you. Just ask at reception or call us and we can organise a suitable time.

Diana has a Diploma in Osteopathy (1988, European School of Osteopathy), an MSc in Research Methods (Kings College London, 1995), and a teaching qualification PGCAP (2014, Leeds Beckett University). Diana is taking a Counselling Course at York College this academic year (2019/20)

Appointments are available with Diana on Mondays, Wednesdays and Thursdays

"Diana Pitt is a highly experienced and super qualified Osteopath who is warm, friendly and who really listens and engages and communicates extremely well in a personable and friendly manner"
Carolyn McGregor

Practitioners. Felix-Navy

Felix Tongue MOst


Felix graduated with a Masters from the European School of Osteopathy in the UK in 2016. In the course of his studies, and having worked in the UK and New Zealand, he acquired extensive practical experience of treating all age ranges, from newborn to the elderly, using a wide range of techniques including structural and cranial approaches.

Felix grew up in Brussels, Belgium, in a multilingual environment and speaks four languages (English, German, French and Spanish). He is a sports enthusiast and particularly enjoys tennis and hiking.

Felix first became interested in osteopathy at an early age after being successfully treated for a sports injury. He also learned about the benefits of manual therapy from his grandfather, a physiotherapist who still practises at the age of 87.

Appointments are available with Felix on Tuesdays and Fridays

Practitioners. Felicity

Felicity Avery BOst


Felicity graduated from the College of Osteopaths 2021. During her training, she developed a passion for woman’s health, including supporting mothers through their pregnancy. She is also keen to advance her interest in working with babies and children.

She particularly enjoys working with patients with complex presentations and chronic pain to develop effective management programmes.

Her passion for osteopathy stemmed from experiencing treatment after sustaining a severe injury to her leg after being kicked by a horse. She was introduced by a friend to an osteopath; that introduction changed her life.

Her philosophy with treatment of patients is working in partnership to restore health. Every treatment is individual, considering the patient as a whole, including past medical history, their current mental and physical health, and goals & expectations for the future.

Felicity has two young children and her experience of studying during the pandemic whilst caring for them gave her a new perspective on just how resilient the body can be to continue functioning through stressful times. In her free time, she enjoys horse riding and walking her new puppy!

Practitioners. Victoria New

Victoria McNicol MSc, MSc, BSc (Hons), MCSP


Victoria is a Chartered Physiotherapist with nearly 20 years of experience as a Physiotherapist in the NHS, with 14 years as a Specialist MSK (Musculoskeletal) Physiotherapist & 5 years as an Extended Scope Spinal Practitioner, which she continues to do. Victoria is highly qualified holding an MSc Physiotherapy, MSc Advanced Clinical Practice in MSK (Musculoskeletal) Studies & BSc (Hons) Science and Management of Exercise and Health.

Victoria’s aim is to provide holistic & evidence based care to help patients restore movement & function, ease & manage pain, give patients the confidence to move normally again & restore quality of life. Victoria will provide a specialist assessment including a subjective history from the patient followed by a physical examination to guide a treatment plan with the patient’s goals at the centre of care. She may use a variety of manual therapy techniques, along with exercise prescription and progressive rehabilitation programmes specifically tailored to individual needs.

Physiotherapy can be effective in treating a wide range of conditions whether symptoms may be new, long-term or reoccurring, including:
  • Back and Neck pain/stiffness
  • Nerve irritation e.g. Sciatica, Carpal Tunnel Syndrome
  • Peripheral joint pain/stiffness (joints in the arms or legs)
  • Arthritis
  • Sports injuries
  • Soft tissue problems; Tendinopathy, Rotator Cuff Injury/Degenerative tears, bursitis, ligament injuries, frozen shoulder, plantar fasciitis, tennis/golfers elbow, meniscus/cartilage tear,
  • Pre and Post-operative Orthopaedic Surgery
  • Personal injury insurance claim

Appointments are available with Victoria on Monday and Tuesday mornings

"Victoria is a very professional and caring physiotherapist who gave me exactly the level of treatment I needed to help resolve an injury. My consultation was very thorough and was tailored to my needs. Victoria is a warm, caring professional and I would highly recommend her service."
Angela Smith

Practitioners. Stacey New

Stacey Cox Dip AC MBAcC


Stacey graduated with a degree in Acupuncture from Leeds Beckett University in 2009. Since then she has worked in a number of clinics in York, Thirsk, Knaresborough and Yarm. She joined Northallerton Osteopaths in 2017

She has also worked for Herriott Hospice Homecare providing palliative acupuncture treatments in the home for patients suffering from cancer. Stacey has also attended post-graduate training courses in facial rejeuvenation.

For more information on Acupuncture with Stacey visit her website here.

Check out Stacey's blog post on Acupuncture and Migraines.

Appointments are available with Stacey on Wednesdays

"Really highly recommend Stacey for acupuncture, she did wonders on my Achilles heel, I worked very long shifts and was in a lot of pain, after a few sessions I no longer have any pain, I also received treatment while pregnant for various ailments and always delighted with the outcome. Will be going back for future appointments"
Kelly Quinn

Practitioners. Helen Staff Pic

Helen Storey Dip RM

Massage Therapist/Reflexologist

Helen qualified in Body Massage and Reflexology in 2003. Her work includes Remedial Massage, Reflexology and Indian head massage.

Helen also works in Bedale and Yarm and runs a mobile business visiting clients in the Bedale, Leyburn, Masham and Richmond areas. She also works in many of the local care homes and has specialist experience in working with patients with alzhiemer dementia.

Helen uses a wide variety of massage techniques designed to address your specific needs. She will tailor a treatment to your needs, and works very closely along side our osteopaths to ensure the best treatment plan is delivered to meet the needs of the individual.

Appointments are available with Helen on Mondays, Wednesdays & Thursdays

Practitioners. Suzanne Staff Pic

Suzanne Dolby


Suzanne is a State Registered Podiatrist with a special interest in Biomechanics.

Suzanne graduated from Northampton School of Podiatry, Leicester University in 1993 with a B.Sc (Hons) in Podiatric Medicine. Since then she has worked both for the NHS, Privately and for Leeds United F C and Bradford Bulls Rugby Club.

She is passionate about Biomechanics aspect of Podiatry as it can alleviate pain from all over the lower limb and back. It is often an area overlooked until the very end and it is most satisfying to be able to help people become pain free or be able to return to a sport they enjoy doing but have had to stop due to pain or restriction.

She currently manages an NHS contract for Bradford and Airedale Community Trust and has two Private practices; one based in Wetherby and more recently she has moved her Yarm based Clinic to Northallerton Osteopaths in January 2018.

She is registered with BUPA and most other medical health insurance companies.

For more information on podiatry with Suzanne, visit her website here.

Appointments are available with Suzanne on alternate Wednesdays

Practitioners. FionaStaffPic

Fiona Kelly GQHP, GHSC Accredited, GHR registered


Fiona successfully completed her Diploma in Clinical Hypnotherapy with Innervisions School of Clinical Hypnosis, graduating in October 2016. She is registered with the General Hypnotherapy Register (GHR), and is an Accredited Practitioner with the General Hypnotherapy Standards Council (GHSC).

She is currently completing her Diploma in Mindfulness, which will complement Hypnotherapy sessions through its focus on deep relaxation.

Fiona also works for a leading Learning Disability Charity, and has a Post Graduate Qualification in Supporting People with Complex Behavioural Support Needs with St Andrews University, (2015). She completed her BTec Life Coaching Course with Newcastle College in 2006.

Having experienced the positive impact of Hypnotherapy in her own life, such as managing her fear of lifts, she feels passionate about empowering others to overcome their fears, phobias, stress, anxiety, unwanted behaviours and so much more.

Fiona offers a free initial consultation, enabling you to learn more about hypnotherapy, how it can help and decide whether it’s right for you.

In addition to individual therapy sessions, Fiona will be facilitating Relaxation Classes on alternate Thursday evenings, 6-7pm, from April, drawing on Mindfulness and Hypnotherapy Techniques.

Appointments are available with Fiona on Thursday afternoon and evenings.

"I have had hypnotherapy with the lovely Fiona to help me with depression and lack of self confidence. I never thought I'd be able to be hypnotised, but with Fiona being so understanding, I was soon very relaxed and responsive. I have done really well and would highly recommend a course of hypnotherapy. At 75 years young and with a lifetime of different treatments, I am now a new woman looking forward to the future and flying for the first time!! Thank you so much Fiona, you have made my life worth living''

Practitioners. Janice Staff Pic

Janice Miller BSc. (Hons) Herb.Med. PGDipAc MBAF MAAC

Medical Herbalist

Janice Miller was one of the first people to graduate with a degree in Medical Herbalism. At Middlesex University Janice was taught by some of the country’s leading authorities in the subject.

She subsequently completed a four year post graduate degree course in Acupuncture at York and feels both disciplines complement each other extremely effectively.

During Janice’s 25 years in practice she has been responsible for writing the BSc course in Herbal Medicine for Lincoln University and was a member of the accreditation board at both Lincoln and Leeds Universities. She was subsequently offered the position of external examiner for the course. More recently Janice has undertaken a three year Master of Medical Qi Gong course.

Appointments are available with Janice on Tuesdays.

Practitioners. Zanib

Zanib Iqbal BSc Hons

Ear Wax Removal & Hearing Tests

Zanib is a registered Clinical Audiologist and Hearing Aid Dispense who specialises in the Rehabilitation of Hearing Loss and Tinnitus management. She holds qualifications and experience in all aspects of Audiology, including but not exclusive to; vestibular testing, paediatrics and adult rehabilitation.

Here at Northallerton Osteopaths, Zanib offers a Ear Wax Removal service using micro suction. Micro suction is the most innovative and safest way of ear wax removal, that is a quick easy and painless method which makes it very popular. Micro Suction wax removal can not only benefit your hearing quality but can sometimes also improve a tinnitus issue. As well as Ear Wax Removal, Zanib can also offer Hearing Tests hear to further identify the cause for your hearing loss should you have any.

Some symptoms you may experience are:
  • Earache
  • Difficulty in hearing
  • Itchiness
  • Dizziness
  • Ear infection
  • Tinnitus, which can be sounds or high-pitched ringing coming from inside the ear

Contact Premier Hearing on 0800 048 5688 to get a thorough assessment to see if micro-suction or other safe ear wax removal solutions may benefit your hearing.

Zanib is passionate about helping people regain their confidence in their hearing. She works hard to build rapport with her clients so she can establish realistic goals for their hearing rehabilitation.

**The Ear Wax Removal service here at Northallerton Osteopaths is provided by Zanib from Premier Hearing. To book an appointment please call Premier Hearing on 0800 048 5688. Unfortunately Northallerton Osteopaths are unable to arrange bookings on their behalf.

Practitioners. Support Staff - Fran Andrea Sandra Helen

Clinic Manager and Reception

Frances, Andrea, Sandra & Helen make up our wonderful support staff team here at Northallerton Osteopaths. In the white is Frances our practice manager and in the navy colours are Andrea, Sandra & Helen who work on the front desk in reception. All enquires to our practice manager can be sent via email here.

All members of our support staff team receive training so that they are educated on the different disciplines offered within the clinic.
Should you be unsure what would be best for you, feel free to ask Frances, Andre, Sandra or Helen what profession they think would be best suited to your issue.

If you are still left unsure, you can request a call back from one of our practitioners who will be happy to discuss whether treatment would be appropriate or not for you.

As with all practitioners, information shared with our reception team is kept strictly confidential.

"I would highly recommend this practice, which is easy to locate, clean and modern. My osteopath here really makes you feel at ease during treatment, he is very professional and sympathetic and quickly restored movement to my locked and spasming back. He has gone out of his way to squeeze me in for an emergency appointment when I’ve been in agony with my back. The receptionists are really lovely and it’s pretty easy to get an appointment. Worth every single penny"
Mrs L Mapp, Northallerton

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