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Northallerton Osteopaths Osteopathy & multi-disciplinary healthcare clinic

Practitioners. Jo Navy New

Joanna Waterworth BSc Ost, PGCACE, FSCCO, Dip Paed Ost


Jo graduated from the British School of Osteopathy in 1993 & worked as an associate for one year before establishing her own practice in Northallerton in 1994.

As the practice expanded, she re-located her osteopathic practice to Croft House in 1999 and in doing so introduced other therapies and established Northallertons first multi-disciplinary complementary healthcare clinic. In 2017 Jo and Ross formed a business partnership and moved the practice to Hale House in order to expand the practice further.

In 2003, she enrolled on the Sutherland Cranial College's Pathway for learning, and in 2010, completed the pathway to become a fellow of the college (FSCCO), one of a handful of osteopaths in the North East to hold this qualification. She has a special interest in Paediatric Osteopathy (treatment of babies and children). More recently, she was invited onto the faculty for the Sutherland Cranial College of Osteopathy to develop and deliver their post-graduate Paediatric Osteopathy Diploma. She was awarded the Diploma in 2016

Jo was a senior lecturer at Leeds Beckett University on the Master of Osteopathy degree course for 9 years. Her academic interests include Osteopathic Management and Diagnosis; Critical Evaluation and Reflective Practice. She has lectured at international conferences. She is currently undergoing a four year tenure as an external examiner for the European School of Osteopathy.

Jo also works at our sister clinic Easingwold Osteopaths on Tuesday afternoons and Friday's.

Jo's specialisms include:
  • Cranial
  • Paediatrics
  • Women’s Health
  • Migraines
  • Pregnancy
  • Chronic Fatigue & ME
  • Headaches
  • Complex Cases

Appointments are available with Jo on Mondays and Thursdays.

“If it wasn't for the wonderful Jo at Northallerton Osteopaths, I wouldn't be able to function in my day to day life following an accident with my horse. I would recommend Northallerton Osteopaths and not only just Jo but all the staff to anyone, any day. Everyone is wonderful, kind and welcoming and guaranteed to help you when you have them aches and pains.”
Miss S Dodds, Thirsk

Practitioners. Ross Navy

Ross Gemmell MOst


Ross graduated in 2015 from Leeds Beckett University. On graduation, he was awarded the Deans Prize for Osteopathic Excellence.

Ross first discovered Osteopathy at 16 years of age as a result of an an incident whilst playing football, which left him suffering from low back pain & sciatica. Over the course of 8 months he sought advice from various health care professionals with no improvement, before finally visiting his local Osteopath in Selby where he finally got some pain relief along with a diagnosis for his condition. Ross was extremely impressed at his Osteopath's understanding of the body and how he was able to relieve him of his pain just through hands-on manipulation. So much so, that on Ross' first session with his Osteopath he began questioning what you need to do in order to become an Osteopath, and with a little guidance from him Ross went on to apply for his Osteopathy degree at 18 and has never looked back since.

In order to continue his professional development, he has completed further training in Kinesio-Taping, Dry Needling and Cranial Osteopathy. He has a keen interest in Osteopathic sports care and rehabilitation but likes to treat a wide range of conditions and injuries seeing patients of all ages. He spent two seasons as head of the medical team at a semi-professional football team in West Yorkshire, but left to focus more on his private practice work.

After 2 years at Croft House Clinic, Ross and Jo went into business together in order to move premises to Hale House in 2017 and expand the business. In April 2019 Ross was made a partner at Northallerton Osteopaths. This year (2022), saw Ross become a partner at our sister clinic Easingwold Osteopaths where he practices from on Thursdays.

Ross' specialisms include:
  • Low Back Pain
  • Sports Injuries
  • SIJ/Pelvis Pain
  • Shoulder Pain
  • Neck Pain
  • Headaches
  • Hip/Knee Pain
  • Pregnancy
  • Foot/Ankle Pain
  • Exercise prescription

Appointments are available with Ross on Mondays, Wednesdays and Fridays.
Appointments available at Easingwold Osteopaths on Thursdays

“I cannot recommend Ross and the team enough. I have been seeing Ross for treatment since Spring 2019 for a significant back injury and sciatica and I would never think about going anywhere else. His friendly and enthusiastic approach helps me to feel relaxed and confident in his care. The advice Ross has provided has been of paramount importance to me and my recovery”
Miss N Burgham, Darlington

Practitioners. Felix-Navy

Felix Tongue MOst


Felix graduated with a Masters from the European School of Osteopathy in the UK in 2016. In the course of his studies, and having worked in the UK and New Zealand, he acquired extensive practical experience of treating all age ranges, from newborn to the elderly, using a wide range of techniques including structural and cranial approaches.

Felix grew up in Brussels, Belgium, in a multilingual environment and speaks four languages (English, German, French and Spanish). He is a sports enthusiast and particularly enjoys tennis and hiking.

Felix first became interested in osteopathy at an early age after being successfully treated for a sports injury. He also learned about the benefits of manual therapy from his grandfather, a physiotherapist who still practices at the age of 87.

Felix's specialisms include:
  • Back/Neck Pain
  • New-born
  • Paediatric
  • Hip/Pelvic Pain
  • Headaches
  • Shoulder Pain
  • Cranial
  • Pregnancy

Appointments are available with Felix on Tuesdays and Fridays

John Sutherland DO, MSCC.


John graduated from Oxford Brookes University in 1993 and has been GOsC registered since 1998.

He also studied Cranio-sacral Osteopathy with John Upledger, at the Upledger Institute, then completed further studies in this area of Osteopathy at the Sutherland College of Cranial Osteopathy.

John specialises in sports injuries and musculoskeletal problems and is from a sporting background. His particular interests are in rugby and cricket, having provided services to a number of rugby and cricket clubs in and around London over the years.

John's specialisms include:
  • All muscle and joint issues
    Structural, Cranial & Visceral Osteopathy
    Sports injuries

Appointments are available with John on Mondays and Thursdays

Practitioners. Victoria New

Victoria McNicol MSc, MSc, BSc (Hons), MCSP


Victoria is a Chartered Physiotherapist with nearly 20 years of experience as a Physiotherapist in the NHS, with 14 years as a Specialist MSK (Musculoskeletal) Physiotherapist & 5 years as an Extended Scope Spinal Practitioner, which she continues to do. Victoria is highly qualified holding an MSc Physiotherapy, MSc Advanced Clinical Practice in MSK (Musculoskeletal) Studies & BSc (Hons) Science and Management of Exercise and Health.

Victoria’s aim is to provide holistic & evidence based care to help patients restore movement & function, ease & manage pain, give patients the confidence to move normally again & restore quality of life. Victoria will provide a specialist assessment including a subjective history from the patient followed by a physical examination to guide a treatment plan with the patient’s goals at the centre of care. She may use a variety of manual therapy techniques, along with exercise prescription and progressive rehabilitation programmes specifically tailored to individual needs.

Physiotherapy can be effective in treating a wide range of conditions whether symptoms may be new, long-term or reoccurring, including:
  • Back and Neck pain/stiffness
  • Nerve irritation e.g. Sciatica, Carpal Tunnel Syndrome
  • Peripheral joint pain/stiffness (joints in the arms or legs)
  • Arthritis
  • Sports injuries
  • Soft tissue problems; Tendinopathy, Rotator Cuff Injury/Degenerative tears, bursitis, ligament injuries, frozen shoulder, plantar fasciitis, tennis/golfers elbow, meniscus/cartilage tear,
  • Pre and Post-operative Orthopaedic Surgery
  • Personal injury insurance claim

Appointments are available with Victoria on Monday, Tuesday & Friday mornings

"Victoria is a very professional and caring physiotherapist who gave me exactly the level of treatment I needed to help resolve an injury. My consultation was very thorough and was tailored to my needs. Victoria is a warm, caring professional and I would highly recommend her service."
Angela Smith

Practitioners. Stacey New

Stacey Cox Dip AC MBAcC


Stacey graduated with a degree in Acupuncture from Leeds Beckett University in 2009. Since then she has worked in a number of clinics in York, Thirsk, Knaresborough and Yarm. She joined Northallerton Osteopaths in 2017

She has also worked for Herriott Hospice Homecare providing palliative acupuncture treatments in the home for patients suffering from cancer. Stacey has also attended post-graduate training courses in facial rejeuvenation.

Stacey specialisms include the following:
  • Anxiety
  • Sports Injuries
  • Menopause
  • Fertility
  • IBS
  • Migraine
  • Headaches
  • Palliative Care
  • Cancer treatment side effects

For more information on Acupuncture with Stacey visit her website here.

Check out Stacey's blog post on Acupuncture and Migraines.

Appointments are available with Stacey on Wednesdays

"Really highly recommend Stacey for acupuncture, she did wonders on my Achilles heel, I worked very long shifts and was in a lot of pain, after a few sessions I no longer have any pain, I also received treatment while pregnant for various ailments and always delighted with the outcome. Will be going back for future appointments"
Kelly Quinn

Practitioners. Helen Staff Pic

Helen Storey Dip RM

Massage Therapist/Reflexologist

Helen qualified in Body Massage and Reflexology in 2003. Her work includes Remedial Massage, Reflexology and Indian head massage.

Helen also works in Bedale and Yarm and runs a mobile business visiting clients in the Bedale, Leyburn, Masham and Richmond areas. She also works in many of the local care homes and has specialist experience in working with patients with alzhiemer dementia.

Helen uses a wide variety of massage techniques designed to address your specific needs. She will tailor a treatment to your needs, and works very closely along side our osteopaths to ensure the best treatment plan is delivered to meet the needs of the individual.

Helen's specialisms include:
  • Remedial Massage
  • Therapeutic
  • Deep Tissue
  • Relaxation
  • MSK Pain
  • Pain Relief
  • Stress Relief
  • Muscle Tension

Appointments are available with Helen on Mondays, Wednesdays & Thursdays

Jade Wallace

Sports Massage Therapist

Jade offers Sports Massage Therapy from Northallerton Osteopaths and is currently studying Sports Therapy and Rehabilitation (BSc) at Teesside University. Her studies involve the assessment, treatment, management and prevention of an array of musculoskeletal injuries across the body, particularly from a sporting background.

Currently Jade is qualified to offer Sports Massage Therapy and upon completion of her 3 year university degree, she will be a trained Sports Therapist in 2024.

Sports Massage can help to manage pain & dysfunction and can be used as an effective therapy for releasing muscle tension and restoring balance to the musculoskeletal system. She is passionate about helping people not just with sporting injuries, but also people who have disabilities, injury from trauma and those who suffer with day-to-day body aches and pains.

Practitioners. Suzanne Staff Pic

Suzanne Dolby


Suzanne is a State Registered Podiatrist with a special interest in Biomechanics.

Suzanne graduated from Northampton School of Podiatry, Leicester University in 1993 with a B.Sc (Hons) in Podiatric Medicine. Since then she has worked both for the NHS, Privately and for Leeds United F C and Bradford Bulls Rugby Club.

She is passionate about Biomechanics aspect of Podiatry as it can alleviate pain from all over the lower limbs and back. It is often an area overlooked until the very end and it is most satisfying to be able to help people become pain free or be able to return to a sport they enjoy doing but have had to stop due to pain or restriction.

She currently manages an NHS contract for Bradford and Airedale Community Trust and has two Private practices; one based in Wetherby and more recently she has moved her Yarm based Clinic to Northallerton Osteopaths in January 2018.

She is registered with BUPA and most other medical health insurance companies.

Appointments are available with Suzanne on Wednesdays

Suzanne's specialisms include:
  • Gait Analysis
  • Biomechanics
  • Flat Feet
  • Sports Injuries
  • Shin Splints
  • Paediatrics
  • Ingrown Toe Nails
  • Plantar Fasciitis
  • Morton’s Neuroma

For more information on podiatry with Suzanne, visit her website here.

Practitioners. FionaStaffPic

Fiona Kelly GQHP, GHSC Accredited, GHR registered


Fiona successfully completed her Diploma in Clinical Hypnotherapy with Innervisions School of Clinical Hypnosis, graduating in October 2016. She is registered with the General Hypnotherapy Register (GHR), and is an Accredited Practitioner with the General Hypnotherapy Standards Council (GHSC).

She is currently completing her Diploma in Mindfulness, which will complement Hypnotherapy sessions through its focus on deep relaxation.

Fiona also works for a leading Learning Disability Charity, and has a Post Graduate Qualification in Supporting People with Complex Behavioural Support Needs with St Andrews University, (2015). She completed her BTec Life Coaching Course with Newcastle College in 2006.

Having experienced the positive impact of Hypnotherapy in her own life, such as managing her fear of lifts, she feels passionate about empowering others to overcome their fears, phobias, stress, anxiety, unwanted behaviours and so much more.

In your initial consultation, Fiona will explain more about hypnotherapy and how it can help enabling you to decide whether it’s right for you.

Fiona's specialisms include:
  • Anxiety
  • Stress
  • Trauma
  • Fears & Phobias
  • Sleeping Disorders
  • Self Confidence
  • Unwanted Habits
  • Smoking
  • Weight Loss

Appointments are available with Fiona on Thursday afternoons and evenings.

"I have had hypnotherapy with the lovely Fiona to help me with depression and lack of self confidence. I never thought I'd be able to be hypnotised, but with Fiona being so understanding, I was soon very relaxed and responsive. I have done really well and would highly recommend a course of hypnotherapy. At 75 years young and with a lifetime of different treatments, I am now a new woman looking forward to the future and flying for the first time!! Thank you so much Fiona, you have made my life worth living''

Practitioners. Janice Staff Pic

Janice Miller BSc. (Hons) Herb.Med. PGDipAc MBAF MAAC

Medical Herbalist

Janice Miller was one of the first people to graduate with a degree in Medical Herbalism. At Middlesex University Janice was taught by some of the country’s leading authorities in the subject.

She subsequently completed a four year post graduate degree course in Acupuncture at York and feels both disciplines complement each other extremely effectively.

During Janice’s 25 years in practice she has been responsible for writing the BSc course in Herbal Medicine for Lincoln University and was a member of the accreditation board at both Lincoln and Leeds Universities. She was subsequently offered the position of external examiner for the course. More recently Janice has undertaken a three year Master of Medical Qi Gong course.

Janice's specialisms include:
  • Anxiety
  • Depression
  • General Health
  • Circulation
  • Nerve Pain
  • Immune Support
  • Fertility
  • Digestive Issues
  • Allergy/Respiratory
  • Muscle/Joint Pain

Appointments are available with Janice on Tuesdays.

Practitioners. Zanib

Zanib Iqbal BSc (Hons), RCCP, HCPC

Senior Audiologist

Zanib is a registered Clinical Senior Audiologist, specialising in Earwax Removal via micro-suction, Adult Rehabilitation of Hearing Impairment, and Tinnitus Management. As well as earwax removal, Zanib also offers hearing assessments here at Northallerton Osteopaths.

Zanib qualified with a BSc (Hons) in Audiology from the University of Leeds and is ENT trained in Earwax removal via micro-suction. She has been an audiologist for 10 years working in NHS, private healthcare, and independent sectors.

Zanib has a special interest in ensuring the standards of Audiology practices are high and upheld. She is a national assessor in Audiology for The United Kingdom Assessment Service (UKAS). In this role she supports the clinical excellence of a select group of Audiology services and inspects their services so that they have every resource available so they can offer the very highest level of care.

Zanib passionate about helping people regain their confidence in their hearing. She works hard to build rapport with her patients so that she can establish realistic goals for their hearing rehabilitation. She has also undertaken training with the Ida institute for person centred care.

Zanib's specialisms include:
  • Ear Wax Removal
  • Hearing Assessments
  • Tinnitus
  • Vestibular Testing
  • Ear Pain
  • Ear Dry Skin/Itchiness
  • Falls
  • Social Assessment

Practitioners. Support Staff - Fran Andrea Sandra Helen

Clinic Manager and Reception

Frances, Andrea, Sandra & Helen make up our wonderful support staff team here at Northallerton Osteopaths. In the white is Frances our practice manager and in the navy colours are Andrea, Sandra & Helen who work on the front desk in reception. All enquires to our practice manager can be sent via email here.

All members of our support staff team receive training so that they are educated on the different disciplines offered within the clinic.
Should you be unsure what would be best for you, feel free to ask Frances, Andrea, Sandra or Helen what profession they think would be best suited to your issue.

If you are still left unsure, you can request a call back from one of our practitioners who will be happy to discuss whether treatment would be appropriate or not for you.

As with all practitioners, information shared with our reception team is kept strictly confidential.

"I would highly recommend this practice, which is easy to locate, clean and modern. My osteopath here really makes you feel at ease during treatment, he is very professional and sympathetic and quickly restored movement to my locked and spasming back. He has gone out of his way to squeeze me in for an emergency appointment when I’ve been in agony with my back. The receptionists are really lovely and it’s pretty easy to get an appointment. Worth every single penny"
Mrs L Mapp, Northallerton

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